Community Corner

Attorney General Warns of Mortgage Scam

Attorney General, Webster set up defenses for loan modification solicitations.

State Attorney General George Jepsen said on Friday that two California companies have been illegally offering mortgage modification services while posing as affiliates of Webster Bank.

Jepsen aside Novation Marketing Center and Novation Law Center, are not licensed in Connecticut to provide loan services and are not affiliated with Webster Bank.
The attorney general said he received reports that the companies contacted Webster

Bank customers in Connecticut with mortgage modification offers, falsely suggesting an affiliation with the bank. Jepsen said he sent a letter to the Newport Beach companies on Wednesday demanding they "cease and desist"  from doing business in Connecticut until they are licensed.

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Jepsen said he also demanded that the companies provide copies of their advertisements, solicitations and consumer disclosures; to identify and describe all affiliations with Connecticut and national lenders and loan servicers; and to identify all the Connecticut consumers for whom Novation provided any debt negotiation services and whether it had obtained a loan modification for the customer.

“Connecticut law provides specific protections, such as detailed disclosure and no fees up front, for consumers who need help modifying loans or other debt negotiation,” Jepsen said. “The law also prohibits unlicensed companies from doing business in the Connecticut.”

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The Department of Banking has regulatory authority over Connecticut’s debt negotiation laws and has been actively pursuing unlicensed negotiators trying to do business in Connecticut.

Jepsen said consumers need to be aware of scams "in which unlicensed companies masquerade as affiliates of banks and other financial institutions,  when in fact, they have no legal connection or authorization."

Jepsen said Webster Bank has advised its customers who receive a mortgage workout letter from any company that claims to represent Webster, to contact Webster at 203-741-4877.

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